Frequently Asked Questions
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FAQ List
ATM Mini Lock is the world's first OTC & NFC electronic lock for secure access to ATM top box.
OTC stands for One Time Code. It is widely used at ATM safe locks or secure login to various internet portals and applications. Specifically for ATM Mini Lock, OTC means a code is generated for a registered and authorized field operator to access a specific ATM top box at a specific time period. The OTC can be used only one time within the specified time interval.
You can consider replacing existing cam locks at your ATMs' top boxes with ATM Mini Lock for two reasons. First, financial security authorities strongly recommend equipping ATM top boxes with secure and traceable access control systems — this is the first line defense against ATM malware attacks. Second, ATM Mini Lock provides great operational convenience and cost reduction by eliminating operational management of physical keys.
Yes. ATM Mini Lock can be installed on all ATM / SST brands and models. There are various hooks and espagnolettes available and one of them fits your model. In case a customization is needed, our engineering team is ready to help you.
Using the NFC mobile application is optional. If you prefer not to use it, a customer operator can generate the necessary one time codes via the ATM Mini Lock web application and deliver them to field operators by SMS, e-mail, or phone call.
The OTC (one time code) is one of the best known techniques for allowing someone to open a remote lock. ATM Mini Lock has its own unique algorithm. Each lock has a unique lock key, and the OTC generated in the system is irreversible.
There is a web application where all locks, hosting ATMs, and field operators are registered and configured. One time codes are generated and delivered via this application. All system activities, as well as the locks' log data, are stored in the same application. If the NFC mobile use case is preferred, a mobile Android application is provided additionally.
Yes. The web application supports multi-customer and multi-country lock management, and banks may outsource the management of the system to a third party.
For surface mounting, installation takes around 15 minutes. For recessed mounting, there is an additional drilling step.
No — it will make your life much easier. You will avoid the risk of unauthorized access, eliminate operational management of mechanical keys, stop losing time visiting the office to supply keys before site visits, no longer need to schedule a security guard alongside the technician, and avoid paying SLA penalty fees due to forgotten or lost keys. You will have the flexibility to assign any available field operator close to the ATM.
Under normal conditions the average battery life is 10 years or 40,000 cycles. However, temperature and humidity conditions may have a negative impact on performance.
Yes. The lock can be easily powered by an external battery to open it. The lock also gives a warning via indicator light at approximately the last 100 openings before the battery is depleted.